Shipping and Fulfilment Update
10 days ago
– Wed, Jul 17, 2024 at 02:26:49 AM
Firstly, we want to thank everyone for their patience as we try and navigate our way through the constantly changing shipping landscape. We can finally say that we have all the shipments on their way, although not as early as we would have hoped. Please check below for the status and estimates for fulfilment in your region.
UK, Europe and ROW
This shipment was delayed approximately 4 days en route and is due to arrive in port on the 18th of July (almost there!). It usually takes about 2 weeks to clear through customs and get the games to the warehouse, then fulfilment can begin.
Australia & New Zealand
Shipment has arrived and fulfilment has begun. You should have received from Let's Play Games (our AU/NZ fulfilment partner) to confirm your shipping address. Most orders should have been dispatched by today and you should be receiving tracking information shortly. If you have arranged for local pickup, you should have received an email from [email protected] to arrange a collection time. If for any reason you haven't been contacted regarding shipment or pickup and you believe you should have, please check your junk/spam first and then contact us at [email protected] to resolve your issue.
We would love you to hear about your experience playing Survival of the Fattest, so please share & tag us in an Instagram or Facebook post!
US & Canada
We finally got our last shipment of games on board! The shipment left China on the 10th July and is due to arrive in port at Cleveland the second week of August. From there it will make its way to our fulfilment partner for distribution. We will provide an updated estimate once we get a bit closer.
Asia
This shipment is still with VFI for fulfilment and we are waiting for confirmation of when that will begin. As we receive updates we will keep you informed.
Thanks for reading, stay safe and keep gaming!
You can find out more about Dirty Rascal Games and Survival of the Fattest on our website or via Facebook and Instagram.
Shipping Continues
about 1 month ago
– Sat, Jun 22, 2024 at 08:42:09 PM
We are continuing to manage the shipping process from our Factory in China to the various delivery hubs. This process is taking a little longer than we hoped with some difficulty in securing shipping slots as a result of shipping disruptions in the Red Sea. Even if shipments aren't within the conflict area, the resultant increased shipping times and delays have created a shortage of both shipping containers and shipping slots on ships. We will do our best to continue to push things through as quickly as we are able and keep everyone up to date with progress.
UK, Europe and ROW
This shipment is currently en route having departed later than planned. The shipment is due to arrive at port on the 14th of July. We have been advised by our fulfilment partner that it usually takes about 2 weeks to clear through customs and get the games to their warehouse. From there, fulfilment for UK, Europe and ROW orders can begin.
Australia & New Zealand
This shipment is currently en route, we were unable to secure the shipping booking originally planned so a change of ships and later departure means the games are now scheduled to arrive in Sydney on 29th of June. We will try and progress the games from port to the Let's Play Games warehouse as quickly as possible so that fulfilment for AUS and NZ may begin.
US & Canada
This has been the hardiest shipment to book and we are still waiting on a secured booking to get the games underway. We assure you that we are doing everything possible to move this along and we are disappointed that we don't have the shipment en route yet. We will update backers as soon as we have more information.
Asia
The games are with our fulfilment partner, VFI. We have asked that fulfilment begin as soon as possible and waiting for a response as to when this will occur. Hopefully backers in the Asia region will receive an email confirmation of address very soon and the games can get underway.
As we receive updates we will keep you informed.
Thanks for reading, stay safe and keep gaming!
You can find out more about Dirty Rascal Games and Survival of the Fattest on our website or via Facebook, Instagram & X.
Locking Addresses & Shipping
about 2 months ago
– Fri, May 31, 2024 at 07:10:28 PM
Hello Backers,
Locking Addresses
Well it's the end of the month and as we mentioned in the last update we have now locked addresses for backers. Don't worry though, this doesn't mean you can't still change your address. If you need to change your address details, simply get in touch with us at [email protected] and we can make the change for you and ensure that the details get updated with our fulfilment companies. There will still be a last confirmation check of your address before the games are dispatched.
Shipping
We have been trying to book shipping slots for our shipments to fulfilment hubs. While we have had some success we haven't been able to finalise details for all the shipments as we had hoped.
UK, Europe and ROW
This shipment has been booked with an expected arrival date of 8th July to the UK. Fingers crossed for a quick processing through customs and then onto GamesQuest for fulfilment. We will keep you updated on progress as it happens.
Australia & New Zealand
Shipment is booked with an expected arrival date of 20th June into Sydney. From there the games will go to Let's Play Games for fulfilment. We'll try and get the games for Local Pickup sent to us early in the process so that we can start making arrangements with those backers. We will keep you updated on progress as it happens.
US & Canada
Unfortunately this has been the hardest shipment to book. This one requires a full container and finding that has been difficult. We have explored options of splitting the load and sending in multiple shipments but ultimately this hasn't been able to expedite the process. We do expect to have shipping details confirmed any day though and we will send out a quick update as soon as we have that information. At this stage there is nothing more we can do other than maintain constant communication with the parties involved and push for a quick resolution.
Asia
We are waiting on a confirmation of pickup and estimated arrival at VFI from our shipping forwarder. As with the US shipment, we are expecting to get this confirmation any day now and we are in constant communication with all parties to ensure that it happens ASAP. The bright side to this shipment is that it is road transport from the factory to VFI and therefore should be one of the quickest to start fulfilment. We will keep you updated on progress as we hear more.
Game Manufacturing and Assembly
For anyone that has wondered what it's like to be a board game during the assembly process, LongPack have sent us this cool little video: https://www.dropbox.com/scl/fi/8glxhr54g3yo10nwd71pa/normal-video.mp4?rlkey=l5ewtjplbmvsqonuy8t12oc6r&dl=0
Some screen shots from the video:
Thanks for reading, stay safe and keep gaming!
You can find out more about Dirty Rascal Games and Survival of the Fattest on our website or via Facebook, Instagram & X.
Locking Addresses - May 31st
3 months ago
– Wed, May 01, 2024 at 03:43:46 AM
Hello Backers,
We just wanted to provide a quick update to let you know that we will be locking delivery addresses on 31st May. This means you have about 4 weeks to make any required changes to your delivery address. After this date you may contact us if you need to make any changes but we cannot guarantee that we will be able to complete them before your games are on their way.
Thanks for reading, stay safe and keep gaming!
You can find out more about Dirty Rascal Games and Survival of the Fattest on our website or via Facebook, Instagram & Twitter.
Mass Production Samples Approved & Shipping
3 months ago
– Sat, Apr 20, 2024 at 05:09:28 PM
Hello Backers,
Hope you have been keeping busy playing lots of games!
We are excited to say that we have received mass production samples and they have been given the seal of approval. This means shipping is just on the horizon and we hope to start moving them out of China in about a month. As we get closer to this time we should be able to give you a bit more accuracy as to when the games will arrive in their fulfilment hubs to then be delivered to your door. We are in contact with our shipping partners already preparing paper work and planning ahead.
Please check and update your address details as we will be locking them soon.
Thanks for reading, stay safe and keep gaming!
You can find out more about Dirty Rascal Games and Survival of the Fattest on our website or via Facebook, Instagram & Twitter.
